IT Security Blog

The Benefits of Online IT Support

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Private individuals and small businesses facing minor technical issues with their computer networks and work over the internet can now rely on online IT support. Gone are the days when you need to call a technician to fix every PC problem you encounter.

If you’re connected to the internet whether at home or in your office, it’s easy to get help nowadays online. Different types of IT support are provided over the web and this is done either through email, on a company’s website via chat or telephone. Some companies, particularly those who have an IT support staff, reply promptly to queries via chat or email while the others may take a few days to respond. There are also organizations that tap third party groups such as call centers to provide technical support online.

Access and availability

IT support, notably one that’s provided online, is crucial for people and organizations that utilize computers and software applications in their daily work or business operation. One benefit of this is easy access and greater availability. As it’s provided online, you just have to be connected to the internet to get help from technical people every day of the week.
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IT Security Challenges of the Next Decade

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Photo Source: http://www.sxc.hu/photo/1260785

IT security has always been a concern, but as we move into bigger and better technology, what are the challenges that face us? Technology changes so fast that it isn’t possible to predict exactly how things will go down, but we can prepare for as many eventualities as possible, using current challenges as a stepping stone.

Criminals have always seen the Internet as a possibility for committing more crimes, and that’s not likely to change any time soon. So, we can reasonably expect that cyber crime of all types will increase alongside technology. [Read more…]

Implement a Strict IT Policy

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It is perhaps the headache of any IT head when it comes to implement policies to have a smooth running network and department. But while the essence of a good security system is evident, it is really the implementation part that is hard to accomplish.

For one, the transition and building of security awareness from various threats that can easily make their way towards an acclaimed secure network is abundant. Manually or transmitted, suspicious files will always find a way especially if you are not that adamant towards making sure that all bases are covered as far as the security of your system and data is concerned.

Many people fail to appreciate that value of the data they have gathered. They fail to appreciate the value of a strict IT policy mainly because all they care about is a workstation to use and opening files (both internal and external) as they please. So if you put all these things together, you can imagine the problems that an IT guy has to work with. But to some, taking the initiative such as passwords and some hardware exclusions has to be made.

If you notice, some drives like the usual floppy drives or even USB ports are either missing or disabled. To make them work, certain permissions and passwords are set for them to be enabled. Only the IT administrator would know these security measures and basic as they may seem, they really help a lot.

This is just a basic but effective way that IT personnel use. There are the usual network policies but for the sake of people who want to making it doubly sure, old and basic practices such as this is perhaps the best way to go.